For carriers a broker did not pay
Every freight broker has to carry a $75,000 bond, and that bond is where your money can come from — if the claim reaches the right surety, in the right shape, inside the window. Start with the one fact everything hangs on: who held this broker's bond on the day you delivered?
Type the broker's MC number and the day the load was delivered. We read the broker's whole bond history and name the surety that held the bond on that date. That company — not whoever holds the bond today — is where a claim for this load goes. Filing with the wrong surety is the most common way a good claim dies.
Your answer lands here: the surety's name, and the clocks already running on your load.
The full page for any broker — name, address, authority history and every surety that has ever held its bond — lives in the broker record. Documents or nothing: the record shows registry facts and events backed by papers on file. No scores, no reviews, no ratings. A broker with nothing filed against it says so in plain words: No documented events.
You did the work and you were not paid. We find the bond that covers your load, build the claim in the shape that surety wants, and file it inside the window. One fee per broker covers every load you are owed on by that broker, the clock watching, and the status chasing for the life of the claim. Collection agencies take 15–40% of whatever comes back; this is a flat fee, set by what you are owed:
| What the broker owes you | Flat fee | What a collection agency takes at 15–40% | File |
|---|---|---|---|
| $1,500 or less | $79 | $150–$600 on a $1,500 claim | File — $79 |
| $1,501 – $5,000 | $129 | $750–$2,000 on a $5,000 claim | File — $129 |
| Over $5,000 | $189 | $1,500–$4,000 on a $10,000 claim | File — $189 |
The fee buys the filing — prepared right, filed on time. It never buys a recovery. The surety pays you directly if the claim succeeds — we never touch recovered funds. See exactly what each fee buys.
Bonds change hands. The claim belongs with the surety that held the bond on your delivery date — the lookup above answers it in one step, free.
Rate confirmation, bill of lading, signed proof of delivery, your invoice, and proof you asked the broker to pay. We check the set the way the surety will, and tell you what is missing before any money changes hands.
A cancelled bond leaves a hard 60-day window. Sureties commonly want claims within 12 to 18 months of delivery. The clocks are watched from day one, with warnings before any of them closes.
The whole flow, step by step, is on how it works — including the two ways a claim can go in, and how we tell you which one happened.
The whole path in order — ask, document, file, report — with the clocks on each step.
Every step of the claim, including the full free way to do it yourself.
The hardest clock in this business, and what to do while it is still open.
You were paid, then you were not. The bond claim is still yours to file.
All eleven guides are free and answer their question completely — the guides hub.